Schools designate a primary point of contact to work with SafeOregon, with secondary back-ups in case the primary is unavailable; all receive access to a dashboard.
These contacts receive training and have access to toolkits with supporting documents and presentations to help navigate the online system and provide best practices to follow-up on tips. The toolkits include posters and marketing materials for Schools to display and promote.
How will the process work? When a tip comes in, it will be analyzed and forwarded by a Tip Line technician to the school contacts – in most every case. A prompt is sent by e-mail notification requesting a review to the school contact. The school contact would review the dashboard and respond appropriately. Tips with immediate actions may result in contact through a phone call directly from a technician. A Tip Line technician may send information directly to other local officials, including law enforcement, Community Mental Health, or the Department of Human Services (child welfare) depending on the nature of the information. Those officials will be encouraged to contact the Schools directly.
Does this change the way Schools handle safety or follow-up on safety related incidents? Not at all. In fact, this is just another way the information may come to the attention of your school and it supports your current practices. We encourage you to develop relationships with your local law enforcement, Community Mental Health or others such as State child welfare officials to support the safety efforts at your school.
School Responder roles and responsibilities for SafeOregon
Primary Point of Contact: Responsible to begin action toward tip resolution following receipt of a tip. Typically assigned to the Principal. Main point of contact for SafeOregon technicians through the dashboard or by phone if it is urgent information. Also authorizes Secondary Point of Contact(s) access to the system.
Secondary Point of Contact(s): Assumes responsibilities of the Primary Point of Contact in the event the Primary Point of Contact is not available or the Primary has delegated tip resolution responsibilities. Schools should designate at least two Secondary Point of Contact(s) during the sign-up and enrollment process. Other Secondary Point of Contact(s) can be added if deemed necessary by the school, school district or Education Service District.
Champions of SafeOregon: Primary and Secondary Point of Contact(s) are champions of SafeOregon for their school. They ensure marketing materials are visible and available in the school at all times for students. They help ensure staff and students are aware of SafeOregon and look for opportunities to promote wherever possible during cycles of the school year.
Expectations after receiving a report from SafeOregon: SafeOregon technicians may call or email – through the dashboard features – Primary and Secondary Point of Contact(s) at the school. Responders begin action toward tip resolution in specified time frames (from 24 hours to 7 days, depending on the nature and severity of the tip).
How do we get started? The first step to enrolling your school or district in the SafeOregon program is to complete the contact form located here, or by sending an email to email@example.com. You will receive a call to confirm your request and then a follow up email with instructions for how to complete the enrollment form.